Partnership

Co-operation in The Improvement of Service Quality

As one of the efforts to continually boost competence, professionalism and service quality, Surabaya Hajj General Hospital has managed to build co-operation and develop network with hospitals, health care providers and other health-related institutions.

The co-operation and network are devised as a medium to exchange information on medical science and practices, to prepare for the growing demand as well as to anticipate challenge and opportunity in the days to come.

A number of institutions that have built co-operation with Surabaya Hajj General Hospital include the followings: RSU Dr. Soetomo Surabaya, Universitas Airlangga Surabaya, Institut Teknologi Sepuluh November Surabaya (ITS), Universitas Hang Tuah Surabaya, Jakarta-based Yayasan Indonesia Sehat (Healthy Indonesia Foundation) in the Programme of Problem Solving for Better Health (PSBH) and many other institutions.

Co-operation in Health Care Service

Surabaya Hajj General Hospital also offers health care services to employees in private/local government/state-owned companies, as well as policyholders in state and private insurance agencies.

A number of private companies, local government institution, state company and insurance agent have co-operated with Surabaya Hajj General Hospital in the health care services provisions.